Return Policy

Your 100% satisfaction is important for us. 

We offer a 30-days Return & Exchange Policy:

• If a product gets damaged upon delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email Support@Zulips.co.uk with the subject 'Returns' and include your order number, name and the reason for the return.
• We will provide you with instructions where to send returned goods.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.